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I'm here to assist you in any way I can. Whether you have questions about my products, need personalised recommendations, or would like to know about upcoming workshops, don't hesitate to reach out.

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Looking to join an in-person workshop or commission a piece? Please use the contact form to provide as much information as possible and I'll be in touch shortly!

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h.dowson.hd@gmail.com

Email

Helen@HelenDowsonTextiles.com

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Helen Dowson Textiles

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FAQs

Find answers to common questions about my woven or stencilled products, ordering, shipping, care, and more. If you need further information, please do not hesitate to contact me.

Please visit my product information, delivery and returns page for  more information. Estimated delivery is within 28 days, however this can be expedited should you have a specific need. 

Product Information, Delivery & Returns

To ensure the longevity and beauty of you garments, wash them gently either by hand or in the washing machine on a gentle wool wash cycle using gentle detergents. Do not wring, gently squeeze out excess water or roll in a towel to absorb moisture before hanging to dry. 

Do not tumble dry, instead hand them on a line to drip dry or on a suitable hanger to maintain their shape. 

Store them in a cool, dry place, away from sunlight and use natural moth repellents. 

Information on care is provided with all items purchased. 

Discover my policy on returns and refunds. This section explains how to initiate a return, the eligibility criteria, and the refund process for your  purchase. 

Product Information, Delivery & Returns

Interested in custom or personalised woven products? Here, you’ll find information on how to place custom orders and personalise your items to make them uniquely yours.

Commissions

Have questions or need assistance? Find details on how to get in touch with me. I’d here to help with any inquiries you may have.

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Uncover the world of woven artistry. Start your journey here!

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