Policies & Privacy

At Helen Dowson Textiles, we value your privacy and are committed to protecting your personal information. This Privacy Statement explains how we collect, use, and safeguard your data when you visit our website or interact with our services.

Information we collect

We may collect the following types of information.

  • Personal Information: Name, email address, phone number, shipping/billing address.
  • Payment Information: Credit/debit card details are processed securely by our third party provider, Paypal.
  • Cookies: To improve your experience and analyse site traffic

How we use your information

We use your information to:

  • Process orders and deliver products/services
  • Communicate with you about your purchases or inquiries
  • Improve our website and customer experience

Sharing your information

We do not sell or rent your personal data, we may share it only with legal authorities if required by law.

Cookies & Tracking

We use cookies to analyse website traffic. You can disable cookies in your browser settings, but some feature may not work properly.

Data Security

We implement industry-standard security measure to protect your data. However, no method of transmission over the internet is 100% secure.

Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect data from minors.

Your Rights & Choices

You can:

  • Request access to your personal data
  • Ask us to correct or delete your information

To exercise these rights, please contact me.

Contact Us

If you have questions or concerns, please reach out to Contact

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